SHIPPING & RETURNS
SHIPPING
Processing Time
Orders are processed within 1-3 business days. You'll receive a confirmation email once your order ships.
Shipping Options
| Method | Delivery Time | Cost |
|---|---|---|
| Standard | 5-7 business days | $5.99 (Free over $75) |
| Express | 2-3 business days | $12.99 |
Tracking
All orders include tracking. You'll receive tracking information via email once your order ships.
Shipping Area
We currently ship to all 50 US states. International shipping is not available at this time.
RETURNS
Return Policy
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached.
Non-Returnable Items
- • Custom/personalized items
- • Items marked as final sale
- • Items without original tags
How to Return
- 1. Email info@azflighthoops.com with your order number
- 2. We'll provide a return authorization and shipping instructions
- 3. Ship the item back within 14 days
- 4. Refund processed within 5-7 business days of receipt
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we made an error.
EXCHANGES
For exchanges, email us at info@azflighthoops.com with:
- • Your order number
- • Item you want to exchange
- • Size/color you need
We'll process exchanges as quickly as possible based on availability.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective item, contact us within 7 days at info@azflighthoops.com with photos. We'll send a replacement at no cost.